Why Choose Cross Creek?
The Cross Creek Advantage
Are you looking to renovate and improve your outdoor living space? Whether you are on a quest to revitalize your tired yard, or dreaming of transforming your space into an outdoor escape, our designers will work along side you through the entire journey. We are committed to making your vision a reality, and your total satisfaction is our goal. With decades of experience in the field, our teams can create an environment you can’t wait to come home to. Experience the Cross Creek Advantage for yourself.
The Design Process
Time to meet your designer. The first visit is the where the vision takes shape. Your designer will come to your home to take measurements and study the grade of the property, available sunlight along with any drainage concerns. He or she will listen to your ideas and together we will formulate a plan. We are trained to listen, and to consider every aspect including functionality, practicality and your budget. If you are ready to go forward, the designer will then draft a custom CAD drawing for you. There is a $150 fee collected during the initial visit for the consult and design. If you choose Cross Creek Landscaping to do your installation, the $150 fee is credited back to you. If you choose to do the installation yourself, the custom CAD drawing is yours to keep.
“Let us design an outdoor space for you that you can’t wait to come home to.”
A Time To Prepare
Preparing the foundation of any project is a key step in the process. During this time your property will be marked by all local utilities, and your materials will be ordered. Any custom hardscape materials will be evaluated and prepared for installation. We carefully select all plants, trees and shrubs that are to be planted. Many of the plants we use are grown at our Nottoway farm, so our plants are already acclimated to this area. That sets them up for success when transplanting.
You will have the chance to sign-off on your design once you are 100% satisfied. Before any work begins, we will review the design with you and your project manager on site. Our crew will inform your neighbors to let them know we’ll be working in the area, and your designer and foreman will be working together to keep you informed throughout the process. Once the job is complete and any final adjustments have been made, we’ll do a walk thru to make sure you are thrilled with the outcome.
Our Customer Concierge
Once your installation is finished, your warranty process begins. Joann, our customer concierge will visit to make sure your plants are thriving and have adjusted to their new location. Our customer care continues the next season, as we assess your yard to see if any perennials, trees or shrubs need replacing after their first season.
Our Landscape Advantage
1 Year Plant Warranty: We offer a 1 year replacement warranty on all plants installed by the landscape division (does not apply to items purchased in the nursery). We are confident in what we grow.
Lifetime Plant Warranty: Cross Creek Landscaping also offers ongoing plant care and turf management. In partnering with our Grounds Management Division, we now offer a lifetime warranty on all plants installed by Cross Creek Landscaping and maintained by our Grounds Management Division with an ongoing contract. Your plants are covered for the life of your contract with Cross Creek Grounds Management.
Design and Installation by Cross Creek Landscaping Trained Employees: While many companies will sub contract designers or installers, we pride ourselves on using our own employees. Our crews have been trained by management and are held to the highest standards.
Our Hardscape Advantage
ICPI Certified (International Concrete Paver Institute) Cross Creek follows all industry standards during installation. This insures your patio or wall will last for years to come.
5 Year Craftsmanship Warranty on all of our hardscape projects. We will return to fix any issues with no questions asked!
Lifetime Material Warranty on the structural integrity of all hardscape materials.
Display gardens on site make it easy for you to envision what your finished landscaping project will look like.
It’s all in the details. A full brick soldier course is standard on all of our projects creating a beautiful finished edge with no small cuts that can shift or settle. Polymeric topping sand is standard, creating a weed barrier that will last a lifetime, deterring weeds and reducing maintenance.
Cross Creek Landscaping has been in business for over 30 years. We have installed over 100,000 sq ft of pavers and walls throughout RVA. We have over 40 years of combined installation experience, and our crews are the best in the industry.
Thank you for your expertise, talent and skill in transforming a mess into a success”
Beth, North Chesterfield.