Cross Creek Nursery Return Policy
Trees & Shrubs
We offer a one year, one time replacement policy on all of our trees and shrubs. If the plant has been properly cared for as recommended by Cross Creek Nursery yet fails to thrive, we are happy to replace it within one year after purchase. To claim your replacement, please come to the nursery with a photo of the dead plant or a cutting and bring your receipt.
Trees and shrubs may be returned for a full refund in the first 48 hours after purchase if the plant is in good condition.
Perennials are not covered under our one year replacement guarantee. We accept returns of perennials in the first 48 hours after purchase for a full refund if the plant is in good condition.
We accept returns of annuals in the first 48 hours after purchase for a full refund if the plants are in good condition.
All sod sales are final and sod may not be returned.